Refund policy
We do not offer Returns, Refunds and/or Exchanges.
Should your Order be damaged due to our end you will be allowed 24 hrs from receipt of the order to request an exchange. You will be required to submit clear photos of damage of the product. Any shipping damages will need to be filed with USPS or which ever shipper you choose at check out.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you need help or further info you can contact us at bcuz.iam.kreations@gmail.com Please note that returns will need to be sent to the following address:
PO Box 1636, Queen Creek AZ 85142, United States
If your return is accepted, you will be charged a 2% restocking fee, you will also be responsible for return shipping. Once return is accepted you will be emailed the return address to ship.
You can always contact us for any return question at bcuz.iam.kreations@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
IF product was damaged during shipping, dependent on the damages we may honor the exchange.
Non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards or custom orders.
NO Refunds Accepted
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bcuz.iam.kreations@gmail.com.